ADROITENT offers application maintenance services designed on the principles of business centricity, continual value innovation, complete ownership, and knowledge enrichment. Our integrated maintenance and support methodology ensures a seamless user-experience. Our customized approach to each engagement ensures that all strategic, relationship, and operational aspects are attended at the right time leveraging the right resources. Our outcome-based delivery model is the result of years of rich experience, deep knowledge-base, industry best-practices, and international process standardsOur maintenance and production support services include the following:
- 24x7 Global support
- Break fix, manage batch cycles, and application availability
- Incident management
- Problem management
- Change management—release based, request based
- Service level management.
- Knowledge management.